A framework for using viral application features to decrease your average customer acquisition cost and increase customer lifetime value.
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A framework for using viral application features to decrease your average customer acquisition cost and increase customer lifetime value. September 2009
A framework for leaders to achieve business value from social technologies throughout their organization. June 2009
Visit Social Media Governance .com
Grow your business using three drivers of adoption in social applications: (1) open need, (2) minimum relationship density and (3) preferential attachment.
April 2009
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